Critical illness coverage can help you keep your focus on your health when it matters most. This extra coverage can help ease some financial worries during a difficult time.
The Aetna Critical Illness Plan can help you protect your finances if you are diagnosed with a covered condition. The plan pays cash benefits to you when you are diagnosed with a serious condition like:
You can use the money to help cover your deductible or everyday expenses like utility bills, mortgage payments and groceries. It’s up to you. Your plan also includes benefits for some serious childhood diseases and conditions. And other diseases, like coronavirus* are covered.
You are guaranteed to be accepted into the plan with no medical questions. No pre-existing conditions are excluded. Please note: your diagnosis must occur after the coverage effective date to be eligible for benefits.
Your plan also includes a health screening benefit for a covered preventive test. See the Critical Illness – Plan Overview document on the right side of your screen for details of coverage, including limitations and exclusions.
SAP employees can choose to enroll yourself, yourself and child(ren), yourself and spouse, or your family. Your dependent coverage will be based on 50% of the benefit amount you choose for yourself. There is no additional cost to include your children.
Answers about the plan, including eligibility, options, enrollment, customer service and more.
How do I file a claim?
Go to myaetnasupplemental.com and either “Log In” or “Register”, depending on if you’ve set up your account. Click the “Create a new claim” button and answer a few quick questions. You can even save your claim to finish later. You can also print/mail in form(s) to: Aetna Voluntary Plans, PO Box 14079, Lexington, KY 40512- 4079, or you can ask us to mail you a printed form.
If you require language assistance, please call Member Services at 1-800-607-3366 and an Aetna representative will connect you with an interpreter. If you’re deaf or hard of hearing, use your TTY and dial 711 for the Telecommunications Relay Service. Once connected, please enter or provide the Aetna telephone number you’re calling.
Si usted necesita asistencia lingüística, por favor llame al Servicios al Miembro a 1-800-607-3366, y un representante de Aetna le conectará con un intérprete. Si usted es sordo o tiene problemas de audición, use su TTY y marcar 711 para el Servicio de Retransmisión de Telecomunicaciones (TRS). Una vez conectado, por favor entrar o proporcionar el número de teléfono de Aetna que está llamando.
How can this help me?
When can I enroll?
What if my employment status changes?
Who is eligible?
Will my rates increase as I get older or if I file a claim?
Will I have to take a medical exam to get this coverage?
What types of critical illnesses am I covered for?
*Coronavirus requires a minimum 5 day hospital stay to be covered.